TAP

Your data

Delete your account

You can delete your Talk About Pictures account at any time — from inside the app, or here on the web. This page explains exactly what goes and what stays, because "delete my account" means something specific when a family shares a gallery.

Two ways to do it

In the app

  1. Open TAP.
  2. Go to the account screen (Log In / your name, top right).
  3. Tap Delete account and confirm.

On the web

  1. Sign in to the account portal.
  2. Open Danger zone at the bottom.
  3. Click Delete account and confirm.
Go to my account

What is deleted

  • Your account record — your email address and display name.
  • Your sign-in identities — email, Google, or Apple links, and any pending login codes.
  • Your devices — the registered devices and their public keys.
  • Your memberships — you are removed from every family you belong to.
  • Your transcription usage records.
  • Families where you were the only member — deleted outright, including the stored encrypted media for that family.

What is kept

  • Families with other members survive — read-only. A shared gallery is your relatives' history too, so deleting your account doesn't delete theirs. The family stops accepting new content and becomes read-only; any remaining member can subscribe to reactivate it. If you were the owner, ownership passes to the longest-standing remaining member.
  • Photos and stories on your own device stay on your device. TAP is local-first: your gallery is yours. Deleting your account doesn't reach into your phone, and doesn't remove content you already contributed to a family that still exists.

Cancel your subscription separately

If you pay for a family, deleting your account does not cancel that subscription — only the store can do that. Cancel it before or after deleting, whichever you prefer, but do cancel it:

  • Google Play: Play Store → profile → Payments & subscriptions→ Subscriptions → Talk About Pictures → Cancel.
  • Apple: Settings → your name → Subscriptions → Talk About Pictures.
  • Paid on the web (Stripe): use the billing link in the account portal, or email us.

Is it reversible?

No. Deletion is immediate and permanent — there's no grace period and no undo. Signing up again with the same email creates a brand-new account; it does not restore the old one. Read-only families you left behind can be rejoined only if a remaining member invites you again.

Can't sign in?

If you've lost access to your email or the app and can't reach either delete button, write to privacy@talkaboutpictures.appfrom the address on the account (or tell us which address it was) and we'll delete it for you.

For the full picture of what we store and why, see ourprivacy policy.